Privacy Policy

Effective Date: August 29, 2025 | Last Updated: August 29, 2025

⚠️ NO EXPECTATION OF PRIVACY

YOU SHOULD HAVE NO EXPECTATION OF PRIVACY ON OUR PLATFORM

Level Up AI™ is a public-facing internet platform. All information you provide should be considered PUBLIC and may be:

Displayed publicly on our website or other platforms
Used to train AI models accessible to the general public
Included in public datasets, research papers, and open-source projects
Shared with unlimited third parties without restriction
Published in customer lists, case studies, and marketing materials
Made permanently available on the internet
Indexed by search engines and web crawlers
Retained indefinitely and never fully deleted

🔴 DO NOT SUBMIT ANY INFORMATION YOU WISH TO KEEP PRIVATE 🔴

By using our services, you explicitly consent to the public use and unlimited distribution of your data.

About This Privacy Policy

Level Up AI™ (a DBA of AI Innovative Network Corporation) operates as a public-facing internet platform. This Privacy Policy explains how we collect, use, and publicly share your information when you use our services including MaxSecure™, AI Customized Search™, and MemoryMimic™. While we implement security measures, users should understand that this is a public platform with no guarantee of privacy.

Information We Collect

Information You Provide

Contact information (name, email, phone number, company name)
Inquiry details and consultation requests
API usage data and configurations
Support requests and communications
Payment and billing information (processed securely via third-party providers)

Automatically Collected Information

API request logs and response times
Usage metrics and performance data
Error logs for debugging and improvement
IP addresses for security and rate limiting

Data Storage Locations

Important: Your information may be securely stored across multiple platforms to ensure optimal service delivery and redundancy:

Google Services: Contact form submissions via Google Forms, lead management in Google Sheets, and business communications through Google Workspace
AWS Cloud Infrastructure: Application data, API logs, performance metrics, and backup systems stored on Amazon Web Services
On-Premise Systems: Certain data may be processed and stored on secure servers in our corporate offices and authorized company computers for operational purposes

All storage locations are protected by:

Enterprise-grade encryption at rest and in transit
Multi-factor authentication and strict access controls
Regular security audits and compliance certifications
Redundant backup systems for data protection
Physical security measures for on-premise systems
Anonymization and aggregation techniques for AI training data

How We Use Your Information

To provide and maintain our API services
To process your requests and transactions
To improve our services and develop new features
To train and improve our AI models, enhancing accuracy, performance, and capabilities of MaxSecure™, AI Customized Search™, and MemoryMimic™
To develop better threat detection patterns and security insights
To optimize search algorithms and personalization features
To communicate with you about service updates and support
To detect, prevent, and address technical issues
To comply with legal obligations and protect our rights

AI Model Training Disclosure:

Your data contributes to improving our AI services. We use aggregated and anonymized data patterns to enhance model performance, accuracy, and security capabilities. This helps us deliver better results for all users while maintaining individual privacy through data anonymization techniques.

Important: Once AI models have been trained using your data, we cannot retroactively remove your data's influence from existing trained models. However, upon your request for data deletion, we will exclude your data from any future model training activities.

⚠️ PUBLIC DATA DISCLOSURE:

Please be aware that information you provide may become publicly accessible in the following ways:

AI Model Outputs: Data used to train our models may influence publicly accessible AI responses and outputs
Public Datasets: We may include aggregated or anonymized data in public datasets for research purposes
Published Lists: We may publicly share lists of companies using our services, customer testimonials, or case studies
Model Capabilities: Information patterns learned from your data become part of our AI models' knowledge base, which may be accessed by other users
Industry Reports: Your data may be included in public industry reports, whitepapers, or research publications

By using our services and submitting information, you acknowledge and consent to the potential public use and disclosure of your data as described above. Please do not submit any information you wish to keep strictly confidential.

Data Security

We implement industry-standard security measures to protect your information:

SSL/TLS encryption for all data transmissions
Encrypted storage on AWS infrastructure
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Employee training on data protection best practices

Your Rights and Choices

You have the right to:

Access your personal information
Correct or update your information
Request deletion of your data (subject to legal requirements)
Opt-out of future AI model training using your data
Opt-out of marketing communications
Export your data in a portable format
Lodge a complaint with a supervisory authority

Note on Data Deletion: While we will honor deletion requests and remove your data from our active systems and exclude it from future AI training, we cannot retrain or modify AI models that have already been trained using your data. The learned patterns from your data remain embedded in existing models, though your specific personal information is not directly retrievable from these models.

Third-Party Services

We work with trusted third-party services to deliver and improve our offerings:

Google Services (Google Forms, Google Sheets, Google Workspace) for form submissions, data organization, and business communications
Amazon Web Services (AWS) for cloud infrastructure, application hosting, and secure data storage
On-Premise Infrastructure maintained in our secure corporate facilities for certain operational data
Payment processors for secure billing transactions
Analytics providers for service improvement
Communication platforms for customer support

All third-party services are carefully selected based on their security practices, compliance certifications, and commitment to data protection. We ensure they only process your information according to our instructions and applicable privacy laws.

Data Retention

We may retain your information for an unlimited period of time to:

Continuously improve our AI models and services
Maintain historical data for pattern analysis and threat detection
Comply with legal, regulatory, and business requirements
Support long-term research and development initiatives
Provide ongoing customer support and service continuity
Protect against security threats and fraudulent activities

Important Notice:

Your data may be retained indefinitely to support AI model training, service improvements, and security purposes. While we maintain your data, it remains protected by our security measures and is subject to the rights outlined in this policy, including your right to request deletion (subject to legal and operational requirements). Upon deletion request, your data will be removed from our active systems and excluded from future model training, though existing trained models will not be retrained.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@levelupai.com

Address: Level Up AI™, Texas, United States

Response Time: 3-5 business days

Updates to This Policy: We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.