Terms of Service

Effective Date: August 29, 2025 | Last Updated: August 29, 2025

Agreement to Terms

By accessing or using Level Up AI™ services (including MaxSecure™, AI Customized Search™, and MemoryMimic™ APIs), you agree to be bound by these Terms of Service. Level Up AI™ is a DBA of AI Innovative Network Corporation, a U.S. SBA-certified Service-Disabled Veteran-Owned Small Business (SDVOSB).

If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these terms.

Use of Services

Permitted Use

  • You may use our APIs for lawful business purposes
  • Integration must comply with our documentation and guidelines
  • You must maintain the security of your API credentials
  • Usage must not exceed your plan's rate limits

API Specific Terms

  • MaxSecure™: For security monitoring and content moderation only
  • AI Customized Search™: Search results must be presented as provided
  • MemoryMimic™: Personal assistant features for authorized users only

Prohibited Uses

You may not:

  • Reverse engineer, decompile, or disassemble our services
  • Use our services for illegal or unauthorized purposes
  • Violate any laws in your jurisdiction
  • Transmit malicious code or interfere with our infrastructure
  • Exceed rate limits or attempt to bypass usage restrictions
  • Resell our services without explicit written permission
  • Use our services to harm, threaten, or harass others
  • Scrape or harvest data from our services

Billing and Payment

  • Pricing is based on your selected plan and usage
  • Fees are billed monthly or annually as agreed
  • Payment is due upon receipt of invoice
  • Late payments may result in service suspension
  • All fees are non-refundable except as required by law
  • We reserve the right to modify pricing with 30 days notice

Intellectual Property

Our Property

Level Up AI™, MaxSecure™, AI Customized Search™, and MemoryMimic™ are trademarks of AI Innovative Network Corporation. All rights, title, and interest in our services remain with us.

Your Property

You retain all rights to your data and content. By using our services, you grant us a limited license to process your data solely to provide the services.

Disclaimers and Limitations

Service Availability

We strive for 99.99% uptime but do not guarantee uninterrupted service. Services are provided “AS IS” without warranty of any kind, express or implied.

Limitation of Liability

To the maximum extent permitted by law, Level Up AI™ shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the fees paid by you in the twelve months preceding the claim.

Termination

  • Either party may terminate with 30 days written notice
  • We may suspend or terminate immediately for violations of these terms
  • Upon termination, your access to APIs will be revoked
  • You remain responsible for fees incurred before termination
  • Provisions that should survive termination will remain in effect

Governing Law

These Terms of Service are governed by the laws of the United States and the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

For government entities: Additional terms may apply per federal acquisition regulations.

Changes to Terms: We reserve the right to modify these terms at any time. Material changes will be notified via email or through our services with at least 30 days notice.

Contact Information: For questions about these Terms of Service, please contact legal@levelupai.com

Federal Contractor Notice: As an SBA-certified SDVOSB (SAM UEI: EDDSALHEQFY7), we comply with all applicable federal contracting requirements.